Blast! Just as I’m about to write this article about RFPIO® LookUp—a search portal that transforms your RFPIO Answer Library into an instantly accessible company knowledge base—the discovery of a new portal to a 5th dimension tries to steal my thunder. Lucky for me, I can confirm that the RFPIO® LookUp portal is real. No need to fire up the Large Hadron Collider.
RFPIO® LookUp is a game-changer for organizational knowledge base integration. The subscription unlocks subject matter expertise from your RFPIO Answer Library and makes it available to everyone in your organization, from almost anywhere they work. This knowledge base solution includes compatibility with all of the following:
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Chromium Edge
- Google Chrome
- Microsoft Teams
- Google Hangouts
With all of these applications, as soon as your RFPIO® LookUp subscription is live you’ll see a search bar and results pane where you can immediately access content without having to switch between applications. There are no limits on user licenses—the LookUp subscription can be added to your RFPIO package without worrying about a per-user cost.
Until now, RFPIO® LookUp has only been available as a Chrome extension. Now that it’s available to use almost anywhere, your entire organization can take advantage of the curated, brand-approved expertise that you’ve amassed for use on requests for proposal (RFPs), security questionnaires, due diligence questionnaires (DDQs), requests for information (RFIs), and requests for quote (RFQs).
Spread the content wealth across teams
For proposal managers and teams, RFPIO® LookUp eliminates you being the bottleneck between proposal-ready content and the sales, support, and marketing teams that rely on you to provide it. It also enables you to:
- Consolidate, organize, and moderate company knowledge, and make it easily accessible for teams across your organization
- Complete online questionnaires faster
- Quickly respond to short questionnaires (e.g. RFIs, requirements questionnaires) in Microsoft Word or Excel
- Leverage knowledge stored in the RFPIO Answer Library to create sales proposals, SOWs, and presentations in Microsoft Office
We found that 81% of proposal managers with RFP software agree that dynamic content libraries save time, and RFPIO® LookUp definitely makes any Answer Library dynamic.
For sales, RFPIO® LookUp acts as an on-demand, real-time SME that lifts the burden of chasing down answers to prospect and customer inquiries. It enables all sales team members to:
- Quickly access the most up-to-date and accurate company information from where you’re already working, including Salesforce, SalesLoft, Google Docs, and any web-based software.
- Respond to prospect and customer questions directly from Outlook, Gmail, or any web-based email platform
- Streamline sales proposal and slide deck creation in Microsoft Word, Excel, and PowerPoint
Sales representatives can improve response time, which will lead to faster conversions and more revenue. They can then also spend less time wandering around the company wiki and more time nurturing relationships with prospects and clients.
For customer service and technical support teams, RFPIO® LookUp enables real-time access into corporate expertise so they can seamlessly respond to support requests.
For marketing and other content creators, RFPIO® LookUp provides access to the most up-to-date product, solution, pricing, and other company information that’s been curated by SMEs. This allows marketing teams to focus on efficiently creating content and running campaigns instead of conducting research and monopolizing time and resources of other teams.
Watch proposal quality rise
We’re still in the early days of this new RFPIO® LookUp portal, but we’re already hearing some positive feedback from organizations using it as a shortcut to their company knowledge base. Vicki Griesinger—Director of Business Strategy, Worldwide Public Sector at Microsoft—said, “We were able to retire a Business Applications chatbot we built for the field. RFPIO® LookUp is available right from Microsoft Teams and surfaces content from all of our content collections without the maintenance overhead.”
“We were able to retire a Business Applications chatbot we built for the field. RFPIO® LookUp is available right from Microsoft Teams and surfaces content from all of our content collections without the maintenance overhead.”
-Vicki Griesinger, Director of Business Strategy, Worldwide Public Sector at Microsoft
And Assistant VP of Content at Genpact, Shashi Kumar, said, “With RFPIO® LookUp, bid managers have immediate access to pre-approved content they can easily add to their proposals. As a result, proposal quality has increased dramatically.”
If you already use RFPIO as your response management platform, then it’s extremely simple to add RFPIO® LookUp as a knowledge management solution. Simply reach out to Tina (firstname.lastname@example.org), and she’ll connect you with your account manager to get the ball rolling. If RFPIO® LookUp is the knowledge base integration portal you’ve been looking for to put you over the hump on your RFP software decision, then schedule a demo today.
If the portal to a 5th dimension is what you’ve been looking for, then maybe RFPIO® LookUp can help you manage your research on dark matter and gravitational waves. We’re always happy to help develop a deeper understanding of cosmological history!