RFPIO’s own Chief Technology Officer, AJ Sunder, recently sat down with the folks at TechCompanyNews to talk about the company’s success over the past year. They discussed managing growth from startup concept to serving thousands of users, his approach to making the software scalable and customizable, and RFPIO’s product roadmap for the coming year. Here’s a bit of their conversation:
“Our customers, like most companies, have critical business processes that rely on their data being both accessible and secure. From the very beginning we made it a major priority to build security into RFPIO’s technology, and that will always remain an area of focus.” – AJ Sunder, Chief Technology Officer
Q: How did you know that there was a need for automated RFP response?
A: The other founders and I used to respond to RFPs, so we understood that bid proposals are mission-critical revenue drivers for many organizations. But the management of that process can usually use some work.
As we were developing our RFP software, we knew that it needed to address the inefficiencies we had faced, and do it better than anyone else on the market.
Q: It’s been an exciting year of growth for RFPIO as a company. How has this growth informed the vision for RFPIO’s automated RFP response technology over the last year?
A: We have picked up a lot of momentum over the past year. RFPIO now has over 3,000 users, which marks a level of growth that has exceeded our expectations. We’ve gotten a lot of positive and insightful feedback from customers, which reinforces our dedication to making the RFP response process smarter and more efficient.
What that means for the technology involves a couple things. One important consideration is scalability; we have to make sure that the software is equipped to support an ever-growing number of users.
The other big priority is security. Our customers, like most companies, have critical business processes that rely on their data being both accessible and secure. From the very beginning we made it a major priority to build security into RFPIO’s technology, and that will always remain an area of focus.
“This coming year, we want to put added focus on incorporating agility into our product development and delivery processes.” – AJ Sunder
Q: What is RFPIO’s technology focus for the year ahead?
A: This coming year, we want to put added focus on incorporating agility into our product development and delivery processes.
Also, since our business has grown internationally, RFPIO’s infrastructure will expand beyond the U.S. to where our customers are located. This gives them improved service and keeps the data local to their respective regions. We plan to keep up with the quickly evolving cloud technologies to make our services faster, better, and more secure.