g2 crowd

"AI Makes Responding Easy"

HMS Healthcare

Reviewer: Jane D

What do you like best?

The Recommendation engine is very powerful. The Answer Library makes searching for answers efficient.

What do you dislike?

I am not sure we will be able to use it for large, narrative-heavy proposals. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take the time to carefully plan your implementation and roll-out. Get all stakeholders involved, especially the ones who will be actively using the tool. Stay organized and focused. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Making pre-population of repetitive, general questions easier and faster. The Answer Library is a powerful database that offers various ways to search and find specific information, thus cutting down the time needed for answering.

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